Store Manager: Lead Teams, Elevate Service, Drive Growth

The Works Stores Ltd.; Sheringham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks online discounts

Family Friendly Leave

Holiday 33 days

Stream wage access

Can-Do Academy

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager for our Sheringham location. You will lead and develop a high-performing team, drive commercial results, and ensure an engaging and well-run shopping experience for customers.

You’ll own all aspects of store operations, including people, performance, standards, and service, while staying compliant with health and safety and loss prevention policies. A proactive leader who inspires and supports colleagues will excel here.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

Commercial focus

Communication

Data-driven decisions

Team coaching

Recruitment

Retail systems

Tools

Retail POS systems

Job description

The Works Stores Ltd. is seeking a Retail Store Manager for our Sheringham location. You will lead and develop a high-performing team, drive commercial results, and ensure an engaging and well-run shopping experience for customers.

You’ll own all aspects of store operations, including people, performance, standards, and service, while staying compliant with health and safety and loss prevention policies. A proactive leader who inspires and supports colleagues will excel here.