Retail Deputy Manager: Lead Teams & Inspire Customers

The Works Stores Ltd; Sheringham; Hybrid; GBP 9,000 - 11,000; Part time

Benefits offered by this job

25% Colleague Discount!

MyWorks

Family Friendly Leave

Holiday 33 days

Can-Do Academy

Stream

Share Scheme

Healthcare Cash Plan

Job summary

The Works Stores Ltd is seeking a Retail Deputy Manager in Sheringham. This 18 hour contract role focuses on supporting the Store Manager to drive sales, lead the team and deliver exceptional customer experiences across the store.

You will coach staff, manage stock, and uphold store standards while ensuring a welcoming, safe and organised environment for customers and colleagues alike.

Qualifications

• Experience leading a retail team and delivering great service.
• Strong communication and interpersonal skills in a fast-paced store setting.
• Able to manage priorities, coach colleagues and drive store performance.

Responsibilities

• Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets.
• Take ownership of stock management, merchandising, and compliance.
• Lead by example on the shop floor to maintain high standards of service, presentation, and teamwork.
• Coach and develop team members, providing feedback and support for growth.
• Step up to manage the store in the Store Manager's absence and ensure smooth day-to-day operations.
• Support recruitment, onboarding, and training of new team members.
• Monitor store performance and contribute ideas to improve sales and efficiency.
• Ensure health & safety, cash handling and loss prevention procedures are followed.
• Foster a positive, inclusive, high-performing team culture.

Skills

Supervisory experience

Retail leadership

Customer service

Communication

Organization

Team coaching

Job description

The Works Stores Ltd is seeking a Retail Deputy Manager in Sheringham. This 18 hour contract role focuses on supporting the Store Manager to drive sales, lead the team and deliver exceptional customer experiences across the store.

You will coach staff, manage stock, and uphold store standards while ensuring a welcoming, safe and organised environment for customers and colleagues alike.