Store Manager: Lead a High-Impact, Creative Retail Team

The Works Stores Ltd; Northampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Colleague discount

MyWorks discounts

Family friendly leave

Holiday 33 days

Job summary

The Works Stores Ltd in the United Kingdom is seeking a Retail Store Manager to lead a busy store and deliver exceptional service. You will coach a team, drive sales, and ensure a welcoming, well‑run shopping environment that reflects our values and standards.

You’ll manage people, stock, and store operations, using data to improve performance and engagement. This role is full‑time, with a 40‑hour contract and on‑site duties across our Northampton store.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Experience in a high‑volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with back‑office systems, EPoS Tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and day-to-day operational tasks.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives.

Skills

Retail management

Leadership

Communication

Data driven decisions

Adaptability

Retail systems

Tools

EPoS tills

Back-office systems

Job description

The Works Stores Ltd in the United Kingdom is seeking a Retail Store Manager to lead a busy store and deliver exceptional service. You will coach a team, drive sales, and ensure a welcoming, well‑run shopping environment that reflects our values and standards.

You’ll manage people, stock, and store operations, using data to improve performance and engagement. This role is full‑time, with a 40‑hour contract and on‑site duties across our Northampton store.