Store Manager: Lead Teams, Elevate Customer Experience

Sainsbury's; Tendring; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private Healthcare

Car loan (interest-free)

Annual bonus

Discount card

Holiday entitlement & parental leave

Pension - employer match

Share scheme

Wellbeing support

Colleague networks

Cycle to Work

Gym and retailer offers

Job summary

Sainsbury's is seeking a Store Manager to lead a convenience store, owning day-to-day operations and delivering excellent customer experiences. You will manage a team of Customer and Trading Managers, plan for trading activity with a commercially-minded approach, and ensure safety, legality, and strong store performance.

The role requires leadership, a track record of improving store performance, and the ability to apply HR policies with fairness while guiding teams through change.

Qualifications

• Experience leading a fast-paced operation with accountability for delivering customer, financial and organisational outcomes.
• Ability to use data and insight to inform planning, improve performance or customer experience.
• Experience navigating employee relations, including dismissals, and applying HR policies with consistency.

Responsibilities

• Take full control of the shop and lead daily operations.
• Plan and prepare for upcoming trading activity with a commercial mindset.
• Ensure everything is safe and legal while delivering on our purpose to make good food accessible and affordable.
• Lead shifts with Customer and Trading Managers and drive improvements in customer experience.

Skills

Leadership

Customer service

Data-driven

HR policies

Change management

Job description

Sainsbury's is seeking a Store Manager to lead a convenience store, owning day-to-day operations and delivering excellent customer experiences. You will manage a team of Customer and Trading Managers, plan for trading activity with a commercially-minded approach, and ensure safety, legality, and strong store performance.

The role requires leadership, a track record of improving store performance, and the ability to apply HR policies with fairness while guiding teams through change.