Store Manager: Lead, Inspire & Drive Results

The Works Stores Ltd.; Exmouth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Colleague discount 25%

MyWorks discounts

Family friendly leave

Holiday 33 days

Share scheme

Healthcare plan

Cycle to work

Staff development

Employee assistance

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager in Exmouth to lead a busy store, inspire the team, and drive commercial performance. You’ll ensure a welcoming, well‑run shopping experience and take ownership of people, standards, and service.

You’ll deliver exceptional service, spark conversations, and help customers find products they’ll love while maintaining stock, safety, and store presentation. A strong leader with a passion for development is key.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with Area Manager and central teams to implement initiatives and feedback.

Skills

Retail management

People development

Commercial awareness

Communication

Data-driven

Flexibility

High-volume retail

Retail systems

Recruitment & training

EPoS tills

Tools

Back-office systems

EPoS tills

Job description

The Works Stores Ltd. is seeking a Retail Store Manager in Exmouth to lead a busy store, inspire the team, and drive commercial performance. You’ll ensure a welcoming, well‑run shopping experience and take ownership of people, standards, and service.

You’ll deliver exceptional service, spark conversations, and help customers find products they’ll love while maintaining stock, safety, and store presentation. A strong leader with a passion for development is key.