Store Manager: Inspire, Lead & Grow a Creative Retail Team

The Works Stores Ltd; Worthing; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks discounts

Family Friendly Leave

Holiday – 33 days

Stream wage access

Can-Do Academy

Share Scheme

Healthcare support

Additional benefits

Job summary

The Works Stores Ltd in Worthing is looking for an experienced Store Manager to lead a busy store. You will inspire and develop your team, drive commercial performance and ensure a welcoming, well-run shopping environment.

You’ll own all store operations from people to standards and service. Your mission is to deliver exceptional service, spark conversations, and help customers find products they love, while keeping stock tidy and safe.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning and organisational abilities.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team.
• Take full ownership of store performance using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed.

Skills

Retail leadership

People development

Data driven decisions

Communication skills

Organisational skills

Adaptability

Recruitment experience

Tech savvy

Tools

Retail systems

EPoS tills

Back-office systems

Job description

The Works Stores Ltd in Worthing is looking for an experienced Store Manager to lead a busy store. You will inspire and develop your team, drive commercial performance and ensure a welcoming, well-run shopping environment.

You’ll own all store operations from people to standards and service. Your mission is to deliver exceptional service, spark conversations, and help customers find products they love, while keeping stock tidy and safe.