Store Manager: Lead, Inspire & Drive Sales

The Works Stores Ltd.; Worthing; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks

Family Friendly Leave

Holiday 33 days

Stream Wages Access

Can-Do Academy

Share Scheme

24/7 support

Healthcare Cash Plan

And loads more

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager to lead a busy UK store on a 40-hour contract, driving sales and delivering exceptional customer experiences.

You will manage people, performance, and standards, ensuring a welcoming, well-run shopping environment while coordinating with central teams. You will inspire and develop your team, manage rosters and payroll, and uphold health and safety, stock control and merchandising standards.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient, and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed.
• Collaborate with Area Manager, stores in your area and central teams to implement initiatives.

Skills

Retail management experience

Leadership

Data-driven decisions

Customer service

Recruitment

Team development

Tools

Back-office systems

EPoS tills

Retail reporting tools

Job description

The Works Stores Ltd. is seeking a Retail Store Manager to lead a busy UK store on a 40-hour contract, driving sales and delivering exceptional customer experiences.

You will manage people, performance, and standards, ensuring a welcoming, well-run shopping environment while coordinating with central teams. You will inspire and develop your team, manage rosters and payroll, and uphold health and safety, stock control and merchandising standards.