Retail Store Manager: Lead a High-Impact Team

The Works Stores Ltd.; Newbury; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25% Colleague Discount

Holiday - 33 days

Healthcare options

Staff discounts on MyWorks

Career development

Share scheme

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager in Newbury. You will lead a team to deliver excellent customer service, manage store operations, and drive commercial performance in a dynamic retail environment.

You will inspire and develop your team, ensure a welcoming, well-run shopping experience, and own key aspects from people to standards and service. Your leadership will be central to our store's success and customer satisfaction.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.

Skills

Retail management

Leadership

People development

Communication

Data-driven decisions

Tools

EPOS tills

Retail systems

Job description

The Works Stores Ltd. is seeking a Retail Store Manager in Newbury. You will lead a team to deliver excellent customer service, manage store operations, and drive commercial performance in a dynamic retail environment.

You will inspire and develop your team, ensure a welcoming, well-run shopping experience, and own key aspects from people to standards and service. Your leadership will be central to our store's success and customer satisfaction.