Store Manager: Lead a Creative, Customer-First Team

The Works Stores Ltd; Seaford; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Colleague Discount

MyWorks Discounts

Family Friendly Leave

Holiday 33 days

Stream wage access

Can-Do Academy

Share Scheme

Retail Trust support

Healthcare Cash Plan

Long service awards

Pension

Life Assurance

Cycle to Work

Charity giving

Job summary

The Works Stores Ltd in the United Kingdom is recruiting a Retail Store Manager to lead a busy store, develop a talented team and deliver strong commercial performance. You’ll drive sales, coaching, visual standards and customer service to create a welcoming, well‑run shopping experience.

As a Brand Ambassador you’ll inspire colleagues, implement business initiatives, manage rotas and payroll, and keep stock availability high while ensuring health and safety standards are met.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient and able to adapt to changing priorities.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

Team development

Commercial acumen

Data-driven

Communication

Visual merchandising

Onboarding

Adaptability

Problem solving

Job description

The Works Stores Ltd in the United Kingdom is recruiting a Retail Store Manager to lead a busy store, develop a talented team and deliver strong commercial performance. You’ll drive sales, coaching, visual standards and customer service to create a welcoming, well‑run shopping experience.

As a Brand Ambassador you’ll inspire colleagues, implement business initiatives, manage rotas and payroll, and keep stock availability high while ensuring health and safety standards are met.