Store Manager: Lead Teams, Drive Results, Inspire Customers

The Works Stores Ltd; Folkestone; Presencial; GBP 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Colleague Discount

Double Discount days

MyWorks discounts

Family Friendly Leave

Holiday – 33 days

Resumo da oferta

The Works Stores Ltd in Folkestone is seeking an experienced Retail Store Manager to lead daily store operations, coach a dynamic team, and drive sales while ensuring a welcoming customer experience. You will own staffing, scheduling, stock and visual merchandising, collaborate with area and central teams, and uphold The Works' brand standards.

The role offers a 40-hour week and a rewarding environment. This role requires strong leadership, data-driven decision making, and a passion for

Qualificações

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.

Responsabilidades

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Conhecimentos

Retail management

Leadership

Customer service

Communication

Planning

Organisational skills

Data-driven decisions

Adaptability

Retail systems

Recruitment & training

Ferramentas

EPoS tills

Descrição da oferta de emprego

The Works Stores Ltd in Folkestone is seeking an experienced Retail Store Manager to lead daily store operations, coach a dynamic team, and drive sales while ensuring a welcoming customer experience. You will own staffing, scheduling, stock and visual merchandising, collaborate with area and central teams, and uphold The Works' brand standards.

The role offers a 40-hour week and a rewarding environment. This role requires strong leadership, data-driven decision making, and a passion for