Store Manager: Lead a High-Impact Tech Retail Team

iSmash; Dartford; Vor Ort; GBP 30.000 - 32.000; Vollzeit

Zusammenfassung

Assurant in Bluewater is seeking a Store Manager to lead a busy retail store, driving sales, customer service, and operational excellence. You will manage a team, coach performance, and ensure a high standard of store execution in a fast-paced environment.

The role reports to the Field Support Manager and offers opportunities to grow within a dynamic, people-first culture within the Assurant group in the UK retail network.

Qualifikationen

• Experience leading a retail team in a fast-paced environment.
• Proven ability to drive sales, KPIs, and profitability.
• Strong customer service and problem-solving skills.
• Excellent communication and decision-making abilities.

Aufgaben

• Lead, motivate, and develop a high-performing team through coaching and feedback.
• Create a positive environment where colleagues feel valued and engaged.
• Deliver exceptional customer experiences through professional, solution-focused service.
• Take ownership of store performance, including sales, KPIs, and profitability.
• Ensure smooth day-to-day operations, maintaining high standards of execution and safety.
• Manage stock levels and availability to meet customer demand.
• Handle escalated customer issues and ensure positive outcomes.
• Build local partnerships to drive footfall and grow brand awareness.

Kenntnisse

Leadership

People development

Customer service

Operational excellence

Communication

Jobbeschreibung

Assurant in Bluewater is seeking a Store Manager to lead a busy retail store, driving sales, customer service, and operational excellence. You will manage a team, coach performance, and ensure a high standard of store execution in a fast-paced environment.

The role reports to the Field Support Manager and offers opportunities to grow within a dynamic, people-first culture within the Assurant group in the UK retail network.