Store Manager: Lead Team, Elevate Customer Experience

Bestway Group; Carisbrooke; À distance; GBP 32 000 - 45 000; Plein temps

Résumé du poste

Bestway Group is seeking an ambitious Store Manager for one of its company-owned stores in the UK. You will lead and motivate your team to deliver outstanding customer service, maintain presentation standards and ensure a compliant environment.

The role focuses on driving sales through brand promotion, cost control and community engagement while developing team capability and maintaining operational excellence.

Qualifications

• Excellent communication skills.
• Strong decision-making abilities.
• Experience delivering a compliant environment through processes and procedures.
• Experience in effectively managing and motivating a team.
• Ability to delegate tasks and activities.
• Ability to work under pressure and handle challenging situations professionally.
• Ability to manage a diverse range of activities, prioritise and multitask.
• Sound business awareness with ability to read reports and act on insights.

Responsabilités

• Coach and develop store team to deliver outstanding service and promote the brand.
• Present the store in line with brand standards.
• Resolve or report issues affecting the customer experience.
• Communicate positively with colleagues and provide assistance.
• Build relationships with the local community to promote the brand.
• Develop understanding of support departments to optimise the customer experience.
• Identify opportunities to improve store performance and support promotional activity.
• Lead the team to achieve targets and improve turnover and profitability.
• Keep up to date with business information to develop knowledge and expertise.

Connaissances

Excellent communication

Decision making

Team motivation

Delegation

Work under pressure

Multitasking

Business awareness

Description du poste

Bestway Group is seeking an ambitious Store Manager for one of its company-owned stores in the UK. You will lead and motivate your team to deliver outstanding customer service, maintain presentation standards and ensure a compliant environment.

The role focuses on driving sales through brand promotion, cost control and community engagement while developing team capability and maintaining operational excellence.