Tech Retail Store Manager | Lead Teams, Drive Results

iSmash; United Kingdom; A distancia; GBP 30.000 - 32.000; Jornada completa

Descripción de la vacante

iSmash at Bluewater is seeking a confident Store Manager to take full ownership of a busy retail store. You will lead your team, drive performance, and ensure operational excellence across all areas, reporting to the Field Support Manager.

The role focuses on delivering exceptional customer experiences, achieving sales and KPI targets, managing stock, and building local partnerships to drive footfall. Previous retail leadership is essential.

Formación

• Proven leadership experience in a fast-paced retail environment.
• Track record of delivering exceptional customer experiences.
• Strong commercial awareness with a focus on sales and KPIs.

Responsabilidades

• Lead, motivate, and develop a high-performing team through coaching and regular feedback.
• Deliver exceptional customer experiences through professional and solution-focused service.
• Take full ownership of store performance, including sales, KPIs, and profitability.
• Ensure smooth day-to-day operations and maintain high standards of execution and safety.
• Manage stock levels and availability to meet customer demand.
• Build local partnerships to drive footfall and grow brand awareness.

Conocimientos

Team leadership

Coaching & development

Customer service

Retail operations

KPI management

Descripción del empleo

iSmash at Bluewater is seeking a confident Store Manager to take full ownership of a busy retail store. You will lead your team, drive performance, and ensure operational excellence across all areas, reporting to the Field Support Manager.

The role focuses on delivering exceptional customer experiences, achieving sales and KPI targets, managing stock, and building local partnerships to drive footfall. Previous retail leadership is essential.