Store Manager: Lead a Dynamic Team & Drive Growth

The Works Stores Ltd; Buxton; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks

Family Friendly Leave

Holiday 33 days

Stream - Wage access

Can-Do Academy

Share Scheme

Employee support via Retail Trust

Healthcare Cash Plan

Job summary

The Works Stores Ltd. is seeking a Store Manager to lead and develop a high-performing team in Buxton. You will drive commercial performance, ensure a welcoming and well-run store, and own all aspects of day-to-day operations from people to standards and service.

Your mission is to deliver exceptional service, spark conversations with customers, and help shoppers discover products they'll love. You will also keep the store well-stocked, tidy, safe, and welcoming while supporting your colleagues

Qualifications

• Experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient, and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

Commercial focus

Communication & planning

Data-driven decisions

Adaptability

High-volume retail

Retail systems & reporting

Recruitment & training

EPoS tech

Tools

EPoS tills

Job description

The Works Stores Ltd. is seeking a Store Manager to lead and develop a high-performing team in Buxton. You will drive commercial performance, ensure a welcoming and well-run store, and own all aspects of day-to-day operations from people to standards and service.

Your mission is to deliver exceptional service, spark conversations with customers, and help shoppers discover products they'll love. You will also keep the store well-stocked, tidy, safe, and welcoming while supporting your colleagues