Store Manager: Lead & Inspire a High-Performing Team

The Works Stores Ltd; Chesham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

25% Colleague Discount

Holiday – 33 days inclusive

Healthcare options

Pension

Can-Do Academy

Job summary

The Works Stores Ltd is opening a new retail location in Chesham, United Kingdom. We are seeking a Retail Store Manager who will lead the team, drive commercial performance, and ensure a welcoming, well‑run shopping experience. You’ll own people, performance and standards while delivering exceptional service and customer care.

You’ll recruit, onboard and develop staff, manage rotas and payroll, and use data to inform decisions. This is a 40‑hour contract at a new store opening in November 2026.

Qualifications

• Proven experience in a retail management role.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership & people development

Results-driven

Communication & planning

Data-driven decisions

Adaptability

Retail systems & reporting

Recruitment & training

Tech-savvy: back-office & EPoS

Job description

The Works Stores Ltd is opening a new retail location in Chesham, United Kingdom. We are seeking a Retail Store Manager who will lead the team, drive commercial performance, and ensure a welcoming, well‑run shopping experience. You’ll own people, performance and standards while delivering exceptional service and customer care.

You’ll recruit, onboard and develop staff, manage rotas and payroll, and use data to inform decisions. This is a 40‑hour contract at a new store opening in November 2026.