Store Manager: Inspire Teams, Elevate In-Store Experience

The Works Stores Ltd.; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25% Colleague Discount

Holiday 33 days

Healthcare Cash Plan

Share Scheme

24/7 support for you and your family

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager for a new opening in November 2026.

You will lead a brave, customer-focused team to deliver outstanding service, manage day-to-day operations, and drive commercial results across stock, visuals, and people development. You will recruit, coach, and inspire your team, using data to optimise performance and ensure a welcoming, well-organised store environment.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient, and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Job description

The Works Stores Ltd. is seeking a Retail Store Manager for a new opening in November 2026.

You will lead a brave, customer-focused team to deliver outstanding service, manage day-to-day operations, and drive commercial results across stock, visuals, and people development. You will recruit, coach, and inspire your team, using data to optimise performance and ensure a welcoming, well-organised store environment.