Store Manager: Customer Experience Leader & Growth Driver

Sainsbury's; Bromley; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading UK retailer is seeking a Store Manager in Bromley to oversee shop operations and ensure a superior customer experience. The role demands effective leadership, data-driven decision-making, and strong people management skills. Candidates should have a proven background in managing retail operations, with a focus on improving customer satisfaction and team performance. This position offers a range of benefits including private healthcare, performance bonuses, and generous holidays.

Benefits

Private Healthcare

Interest free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension contributions

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on various services

Qualifications

• Experience leading a retail operation with accountability for customer and business outcomes.
• Confident in navigating employee relations including dismissals.
• Ability to develop leadership capabilities within the team.

Responsibilities

• Lead the store operations while ensuring customer satisfaction.
• Manage a team of managers to deliver high performance.
• Use data insights to inform operational improvements.

Skills

Customer experience

Leadership

Data-driven decision making

Employee relations management

Change management

Job description

A leading UK retailer is seeking a Store Manager in Bromley to oversee shop operations and ensure a superior customer experience. The role demands effective leadership, data-driven decision-making, and strong people management skills. Candidates should have a proven background in managing retail operations, with a focus on improving customer satisfaction and team performance. This position offers a range of benefits including private healthcare, performance bonuses, and generous holidays.