Store Manager

Card Factory; Trafford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a high-performing team at our store. You’ll drive customer-first service, coach colleagues and shape a culture where people feel supported, valued and inspired.

You’ll own hiring, coaching, merchandising and payroll, and collaborate with District and Regional Managers to grow the business, improve operations and celebrate success. This role demands strong leadership, clear communication and a calm, hands-on approach to keep the store moving forward

Qualifications

• Leadership experience leading teams.
• Ability to build a high-performing culture.
• People-first mindset with coaching.
• Strong communication and collaboration skills.

Responsibilities

• Hire, coach and develop store team.
• Merchandising and payroll ownership.
• Drive customer-first service and data-driven decisions.
• Collaborate with District and Regional Managers to grow the business.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

No agencies, please.