Store Manager

Card Factory; Alton; On-site; GBP 32,000 - 42,000; Full time

Job summary

cardfactory is seeking a Store Manager to lead a team and shape a positive culture. You’ll guide daily operations, hire and coach colleagues, and ensure a welcoming store environment where customers feel supported and valued.

You’ll use data to keep things on track, collaborate with District and Regional Managers, and drive merchandising and payroll tasks while growing your career.

Qualifications

• Leadership experience in a retail or service environment.
• Inspiring presence that motivates a team to perform.
• People-first mindset with coaching and development focus.
• Strong communicator who brings people together.
• Tech-savvy and comfortable using store systems.
• Calm and adaptable under pressure and during change.

Responsibilities

• Build and lead a brilliant team, set clear direction.
• Oversee hiring, coaching, merchandising and payroll.
• Create a workplace where people thrive and feel valued.
• Collaborate with District and Regional Managers to improve and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Tools

POS systems

Retail software

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

No agencies, please.