Store Manager

Card Factory; West of England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a busy West of England store, guiding a team and shaping a positive culture where colleagues feel supported and valued. You will use data to drive decisions, mentor staff, and ensure smooth daily operations.

You will partner with District and Regional Managers to identify growth opportunities, celebrate successes, and continuously improve store performance. A customer-first mindset is essential.

Qualifications

• Proven leadership experience leading store teams.
• Ability to coach, develop, and motivate staff.
• Customer-first mindset with strong communication.
• Comfortable using retail systems to support daily tasks.
• Calm under pressure and adaptable to change.

Responsibilities

• Lead day-to-day store operations and set clear direction.
• Hire, coach, and merchandise to drive performance.
• Oversee payroll and collaborate with District/Regional Managers.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

No agencies, please.