Store Manager

Card Factory; Shepton Mallet; On-site; GBP 27,000 - 38,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a busy store in England. You’ll guide a team, shape a positive, people-first culture, and create a welcoming space where customers feel valued and supported.

You’ll coach, motivate, and celebrate wins, using data to keep things on track while delivering outstanding service and commercial results. Reporting to District and Regional Managers, you’ll own hiring, coaching, merchandising and payroll, and drive growth through team development and

Qualifications

• Proven leadership experience leading teams in a retail environment.
• Track record of building high-performing cultures.
• Strong communication and coaching abilities.
• Comfortable using store systems and data to drive decisions.
• Ability to adapt under pressure and stay focused.

Responsibilities

• Lead day-to-day store operations and staff.
• Hire, coach, and develop the team.
• Manage merchandising and payroll responsibilities.
• Collaborate with District & Regional Managers to drive growth.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you'll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You'll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You'll Be Getting Up To:

You'll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen.

You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We're Looking For:

• Leadership experience - You've led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

There's no fixed closing date for this role.

No agencies, please.