Store Manager

Card Factory; Belfast City District; On-site; GBP 26,000 - 38,000; Full time

Job summary

Card Factory in Belfast is seeking a Store Manager to lead a team, shape a positive culture, and create a welcoming space for colleagues and customers.

You will coach and motivate, manage hiring, coaching, merchandising, and payroll, and use data to keep the store on track.

You'll work with District and Regional Managers to grow the business, celebrate success, and deliver exceptional customer experiences daily.

Qualifications

• Leadership experience leading teams.
• Ability to build a high-performing culture.
• People-first mindset with coaching support.
• Strong communication skills and collaboration.
• Tech-savvy and comfortable using store systems.
• Calm, adaptable and able to stay focused under pressure.

Responsibilities

• Lead day-to-day store operations and team.
• Set direction and create a thriving workplace.
• Hire, coach, merchandise, and manage payroll.
• Collaborate with District and Regional Managers.
• Identify improvements and celebrate successes.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Tools

POS systems

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

No agencies, please.