Store Manager

Heathrow Employment & Skills Academy; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A well-known restaurant chain in London is seeking an experienced Store Manager for their new location at Heathrow Terminal 2. This pivotal role requires a leader who can build a high-performing team and deliver exceptional guest experiences. Candidates should have at least 3 years of management experience in hospitality and excellent financial acumen. Benefits include discounts, free meals, and wellness support. Join a vibrant team committed to creating unforgettable dining experiences.

Benefits

Discount on designer shopping

Free meals on site

50% off at locations

Generous life assurance benefit

Birthday off as a paid holiday

Qualifications

• Proven experience as a Store Manager in hospitality (minimum 3 years).
• Strong financial acumen managing budgets and payroll.
• Excellent knowledge of Health & Safety and Food Safety regulations.

Responsibilities

• Manage daily operations to optimize profitability and sales.
• Build and inspire a strong team culture.
• Deliver a warm, welcoming atmosphere for guests.
• Accountable for P&L, stock control, and payroll.
• Ensure compliance with food safety and health standards.

Skills

Leadership

Financial management

Communication

Team development

Operational excellence

Job description

About The Role

We’re thrilled to announce the upcoming opening of Bill’s at Heathrow Terminal 2! Known for its vibrant atmosphere and fresh, seasonal dishes, Bill’s is the perfect spot for travellers looking for a memorable pre‑flight experience.

Bill's are looking for an experienced Store Manager to lead the opening of their brand-new Bill’s restaurant at Heathrow Terminal 2. In this pivotal role, you’ll take full ownership of the operation, building and inspiring a high‑performing team, delivering exceptional guest experiences, and ensuring every detail reflects the Bill’s brand. From team development to operational excellence, you’ll create a vibrant, welcoming environment that makes every visit memorable.

Responsibilities

• Operational Excellence: Manage daily operations to optimise profitability, drive sales, and maintain high standards.
• Team Leadership: Build and inspire a strong team culture, providing coaching and development.
• Guest Experience: Deliver a warm, welcoming atmosphere that keeps guests coming back.
• Financial Management: Take accountability for P&L, stock control, labour management, and payroll.
• Compliance: Ensure food safety, health & safety, and brand standards are met.

About You

The right candidate will :

• Have proven experience as a Store Manager in the hospitality sector (minimum 3 years)
• Be passionate about leading and developing teams to achieve operational and service excellence.
• Demonstrate strong financial acumen with experience in managing budgets, stock, and payroll.
• Have excellent knowledge of Health & Safety and Food Safety regulations.
• Exhibit outstanding leadership and communication skills to inspire and guide your team.
• Be enthusiastic about creating a positive guest experience and maintaining high standards.

Financial Benefits

• An opportunity to earn an extra £50‑£500 each time you successfully recommend a friend – unlimited!
• Discount Designer Shopping Platform – up to 50% off retail prices
• Free meals on site
• 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!
• Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more

Health Benefits

• Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face‑to‑face counselling sessions and much more. Your well‑being is important to us!
• Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more
• Access to 24/7 virtual GP appointments
• Discounted gym memberships at over 3000 gyms across the UK
• Free access to apps for virtual physiotherapy treatment and skin cancer screening

Lifestyle Benefits

• Your birthday off, as a paid holiday, every year!
• A generous life assurance benefit.
• Dedicated training and development plans to support progression. Did you know that almost 70% of their managers were promoted internally? And over 50% at their support office!