Store Manager

Machine Mart Ltd; Exeter; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash Plans

Pension Scheme

Life Cover

Retail Trust Access

Brand Discounts

Training & Development

Internal Promotions

Paid Breaks

Tea & Coffee

Job summary

Machine Mart Ltd in Exeter is seeking an experienced Store Manager to run day-to-day operations and lead a small team of 4–6 colleagues. You will drive sales, coach your team, and ensure excellent customer service in a busy retail environment.

You’ll manage staffing and schedules, control stock, and promote a positive store culture. The role offers up to 45 hours per week, with overtime paid or time off in lieu, plus various employee benefits.

Qualifications

• Experience leading a small team in retail.
• Proven track record of hitting sales targets.
• Excellent customer service and communication.
• Numeracy and basic computer literacy.
• Willingness to learn and develop your team.

Responsibilities

• Oversee day-to-day store operations in Exeter.
• Lead and develop a team of 4–6 staff.
• Drive sales targets and KPIs while delivering great customer experience.
• Motivate staff and maintain high standards of service.
• Build rapport with customers and offer honest guidance.

Skills

Leadership

Sales Targeting

Customer Service

Team Motivation

Product Knowledge

Numeracy

Tools

POS System

MS Office

Job description

What you’ll be doing:

• You’ll be responsible for the day to day management of the store.
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading from the front, managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience of leading a small team
• Managerial experience within a retail or field sales position, ideally in a hard goods environment
• Proven experience in achieving sales targets and KPIs
• Proven experience in motivating your team
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll be a confident, enthusiastic and driven team player
• You’ll be committed to learning and developing yourself and your team
• Your personal skills will include accuracy and numeracy as well as basic computer literacy
• You’ll possess the desire to succeed both individually and as leader of the team

What you'll get in return for your commitment:

• Staff DiscountsGuaranteed monthly commission payment amount for your first 6 months
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee