Retail Sales Assistant

Machine Mart Ltd; Tees Valley; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Retail Trust access

Discounts on brands

Role-specific training

Internal promotion

Paid breaks

Free Tea & Coffee

Job summary

Machine Mart Ltd in the United Kingdom is seeking a customer-focused sales assistant to join a small team of 4–6 staff. You will explain technical equipment clearly, build rapport with customers and help them choose the right solution.

The role involves delivering excellent service, meeting sales targets and working up to 45 hours per week with pay in lieu for extra time. Full training and staff benefits are provided.

Qualifications

• Experience selling technical products to customers.
• Retail customer service experience.
• Experience dealing with customers.
• Knowledge or practical experience with product range.
• Strong accuracy and numeracy skills.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Responsibilities

• Deliver a great customer experience as part of a small team of 4–6 staff.
• Explain technical equipment in an understandable way to customers.
• Offer honest advice and build rapport with customers.
• Help exceed sales targets through high-quality service.
• Work up to 45 hours per week with pay or time off in lieu for extra time.
• Support colleagues and contribute to a positive store environment.
• Maintain product knowledge and keep the shop presentable.

Skills

Sales experience

Retail customer service

Customer interaction

Product knowledge

Accuracy & numeracy

Basic computer literacy

Self-motivated

Job description

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee