Store Manager

SUIT SUPPLY; Greater London; On-site; GBP 35,000 - 74,000; Full time

Benefits offered by this job

Compettive salary

Bonus structure

Training program

Clothing allowance

Employee discount

Travel opportunities

Job summary

SUIT SUPPLY is seeking a Store Manager in the United Kingdom to lead a fast-paced team and drive sales while delivering exceptional customer experiences. You will oversee budgeting, inventory, visual standards, and cross-functional collaboration to optimize store performance.

The role requires a proven track record in high-volume retail, excellent communication, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience.
• Excellent leadership, coaching, and motivation abilities.
• Professional verbal and written communication skills.
• Flexible work schedule including evenings, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure employees present professionally according to policy and provide top customer service.
• Recruit qualified professionals and source top talent in the market.
• Own store P&L and manage budgets.
• Ensure merchandise is displayed according to visual guidelines.
• Maintain store standards and operations to company standards.
• Collaborate with store support departments to utilize resources effectively.
• Align with HR on policies and development planning.

Skills

Leadership

Customer service

Team management

Communication

Flexible scheduling

Job description

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:

• Exceptional customer service/clienteling skills
• Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

What you will get:

• Competitive salary between £3,100-£6,600 per month for a full-time contract, plus a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad