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Machine Mart; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Staff Discounts

Pension scheme

Life Cover

Retail Trust access (well-being)

Brand discounts on 100s of brands

Internal progression training

Free Tea & Coffee

Job summary

Machine Mart in the United Kingdom is seeking an experienced Store Manager to lead day-to-day operations of our busy store in Greater London. You will manage a small team of 4–6 staff, drive sales, and ensure excellent customer service.

You will motivate your team, deliver against KPIs, deliver honest advice to customers, build rapport, and develop both you and your team through role-specific training and internal progression.

Qualifications

• Proven experience of leading a small team
• Managerial experience within a retail or field sales position, ideally in a hard goods environment
• Proven experience in achieving sales targets and KPIs
• Proven experience in motivating your team
• Practical knowledge of our product range
• Confident, enthusiastic and driven team player
• Committed to learning and developing yourself and your team
• Accuracy and numeracy as well as basic computer literacy
• Desire to succeed both individually and as leader of the team

Responsibilities

• Day to day management of the store
• Work up to 45 hours per week with time off in lieu for extra time
• Lead a small team of 4–6 staff
• Motivate the team to deliver great customer experience and meet sales targets
• Offer honest advice and build rapport with customers during decision making

Skills

Team leadership

Retail management

Sales targets

Motivation

Product knowledge

Customer service

Learning and development

Accuracy and numeracy

Computer literacy

Ambition to lead

Job description

Responsibilities

• You’ll be responsible for the day to day management of the store.
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading from the front, managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience

• Proven experience of leading a small team
• Managerial experience within a retail or field sales position, ideally in a hard goods environment
• Proven experience in achieving sales targets and KPIs
• Proven experience in motivating your team
• You’ll have practical experience / knowledge of some or all of our product range
• You'll be a confident, enthusiastic and driven team player
• You'll be committed to learning and developing yourself and your team
• Your personal skills will include accuracy and numeracy as well as basic computer literacy
• You’ll possess the desire to succeed both individually and as leader of the team

What you’ll get in return for your commitment

• Staff Discounts
• Guaranteed monthly commission payment amount for your first 6 months
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

Where you’ll be working

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk