Store Manager

Randstad Professional Italia; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury fashion client located in the center of London is hiring a Store Manager. This role involves driving business development, protecting brand identity, and leading a professional team. The ideal candidate will have 3-5 years of experience in retail management and a passion for luxury lifestyle products. Key responsibilities include monitoring KPIs, ensuring excellent customer experiences, and overseeing operational processes. This position offers an exciting opportunity to lead in a dynamic retail environment.

Qualifications

• Minimum 3-5 years in a Store Manager role.
• Proven capacity for managing and mentoring a team.
• Passion for lifestyle and fashion products.

Responsibilities

• Monitor KPIs and analyze sales trends.
• Protect the brand identity and service standards.
• Supervise operational processes and stock management.
• Recruit, train, and develop the sales team.

Skills

Business Acumen

Leadership

Clienteling

Sales Trend Analysis

Organizational Skills

Education

Three-year university degree or equivalent

Job description

About the Company

For an important Client Brand operating in the Luxury sector (Lifestyle segment), we have been commissioned to search for a Store Manager for the point of sale located in the center of London.

About the Role

The ideal candidate will be responsible for the Store's performance and the Brand Ambassador in the area. They will be responsible for driving Business Development, ensuring an excellent Customer Experience, and coordinating a professional team with an approach oriented towards Clienteling and CRM.

Responsibilities

• Business & Client Development : Constant Monitoring of KPIs, Sales Trend Analysis, and implementation of Retention Strategies (Clienteling).
• Brand Ambassador : Brand Identity Protection and guarantee of image and service standards defined by the parent company.
• Operational : Full Supervision of Operational processes, Stock Management, and Compliance with company procedures.
• People Management : Recruiting, Training, and Professional Development of the sales team.

Qualifications

• Education : Three-year university degree or equivalent education.

Required Skills

• Experience : Minimum 3-5 years in the role.
• Leadership : Proven capacity for People Management and Mentoring skills.
• Competencies : Solid Business Acumen, Passion for the lifestyle / fashion product, and organizational skills.