Store Manager

Talosats Careers

Cookstown

On-site

GBP 28,000 - 38,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary with bonus up to £5

50% staff card

Bonus scheme

Unlimited free hot drinks

Free cake on your birthday

Enhanced family friendly policies

Company pension

Opportunities to grow your career

Job summary

Bob and Berts Cookstown is seeking a Store Manager to lead our coffee shop team, driving sales and delivering exceptional service from opening to closing. As the face of the store, you will manage staff, inventory, and daily operations while maintaining high standards of quality and cleanliness.

You will train and develop colleagues and ensure consistent product quality. This full-time role requires early mornings and weekend work, with a competitive salary and bonus structure dependent on

Qualifications

1–2+ years of management experience in a fast-paced coffee shop.
Hands-on espresso knowledge and passion for specialty coffee.
Proven leadership and ability to develop a diverse team.
Excellent interpersonal communication with customers and staff.
Flexible availability to work early mornings, weekends, and holidays.
Right to work in the UK.

Responsibilities

Lead store operations and staff with an emphasis on service quality.
Oversee opening/closing, inventory, and daily maintenance.
Create a welcoming customer experience and handle feedback professionally.
Manage store finances, P&L accountability, and KPI tracking.

Skills

Management experience

Coffee knowledge

Leadership

Communication

Availability

Right to work in UK

Job description

Job Advertisement: Store Manager

Job Title: Store Manager

Store: Bob and Berts Cookstown
Position Type: Full-time (incl. weekends/early mornings)

Job Summary

We are looking for a passionate, energetic, and experiencedStore Managerto lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations—from brewing the perfect cup to managing inventory and training staff—ensuring high standards of service, quality, and cleanliness are met.

Key Responsibilities

1. Leadership & Staff Management

Recruit, hire, train, and onboard new employees and support staff.
Create staff schedules that optimize coverage during busy periods.
Motivate, coach, and develop team members to deliver exceptional service and career growth.
Hold the team accountable to company standards, including grooming, uniform, and service protocols.

2. Operations & Quality Control

Oversee daily opening and closing procedures.
Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality.
Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
Maintain equipment by performing routine maintenance and reporting faults promptly.

3. Customer Experience

Create a welcoming "community" atmosphere and act as a brand ambassador.
Proactively interact with customers to build loyalty and handle complaints professionally.
Ensure products are prepared promptly and to the highest standard.

4. Financial & Administrative Management

Take full profit and loss (P&L) accountability for the store.
Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste.
Process daily cash reconciliation and ensure accurate banking.
Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth.

Requirements and Skills

Experience:1–2+ years of management experience in a fast‑paced coffee shop, café, or similar hospitality environment.
Coffee Knowledge:Hands‑on experience with professional espresso machines and a deep passion for specialty coffee.
Leadership:Proven ability to lead, motivate, and develop a diverse team.
Communication:Excellent interpersonal skills to connect with customers and staff.
Availability:Flexible availability to work early mornings, weekends, and holidays.
Skills:Strong organizational, financial acumen, and problem‑solving skills under pressure
Right to work in UK