Store Manager

Home Cleaning Services LLC; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Staff discount

Career progression

Ongoing training

Job summary

Home Cleaning Services LLC is seeking a hands-on Full-Time Store Manager to lead a dessert and coffee shop. The role covers daily operations, team leadership, stock control, and delivering exceptional customer service in a busy bakery-café environment.

You will drive sales, manage rotas, ensure food hygiene standards, and create a positive team culture while reporting to senior management. Experience in coffee/bakery hospitality is essential, with a proactive, detail-oriented mindset.

Qualifications

• Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK.
• Strong knowledge of speciality coffee, barista operations, and bakery products.
• Experience leading, managing, and developing staff in a fast-paced environment.
• Excellent leadership, communication, and organisational skills.
• Stock control, ordering, and cost management expertise.
• Commercial awareness with ability to drive sales and profitability.
• Proactive, hands-on approach with problem-solving skills.
• Passion for delivering outstanding customer service and positive workplace culture.

Responsibilities

• Take full responsibility for the overall running and performance of the store.
• Lead, train, motivate, and manage the team to deliver exceptional customer service.
• Recruit, onboard, and develop staff while managing rotas and attendance.
• Ensure high standards of coffee preparation, bakery presentation, and customer experience.
• Oversee stock control, ordering, supplier relationships, and inventory management.
• Monitor sales performance and implement strategies to increase revenue and profitability.
• Ensure compliance with food hygiene, health & safety, and company procedures.
• Manage cash handling, daily reporting, and store administration.

Skills

Coffee shop management

Team leadership

Staff development

Customer service

Stock management

Cost control

Job description

Full-Time Store Manager - Dessert and Coffee shop.

We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture.

Key Responsibilities

• Take full responsibility for the overall running and performance of the store.
• Lead, train, motivate, and manage the team to deliver exceptional customer service.
• Recruit, onboard, and develop staff while managing rotas, attendance, and performance.
• Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience.
• Manage daily operations, ensuring smooth service during busy periods.
• Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste.
• Monitor sales performance and implement strategies to increase revenue and profitability.
• Ensure products are displayed attractively and maintain excellent merchandising standards.
• Resolve customer concerns professionally and maintain a welcoming environment.
• Ensure full compliance with food hygiene, health & safety, and company procedures.
• Manage cash handling, daily reporting, and store administration.
• Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction.

Essential Requirements

• Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK.
• Strong knowledge of speciality coffee, barista operations, and bakery products.
• Experience leading, managing, and developing staff in a fast-paced environment.
• Excellent leadership, communication, and organisational skills.
• Strong understanding of stock control, ordering, and cost management.
• Commercial awareness with the ability to drive sales and improve profitability.
• Ability to work under pressure while maintaining high standards.
• A proactive, hands-on approach with excellent problem-solving skills.
• Passion for delivering outstanding customer service and creating a positive workplace culture.

Desirable Skills

• Barista training or coffee industry experience.
• Experience with bakery production or bakery retail operations.
• Food Hygiene Level 2 or 3 certification.
• Experience using EPOS systems and stock management software.

What We Offer

• Competitive salary based on experience.
• Career progression opportunities within a growing business.
• Staff discounts.
• Ongoing training and development.
• Supportive and friendly working environment.

Experience: Required

Employment: Full-time

Job Type: Full-Time. Salary: Competitive, based on experience.