Store Manager

Talosats Careers; Strabane; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus up to £5,000

Staff card 50% on shift

Birthday cake on your birthday

Company pension

Career growth opportunities

Unlimited hot drinks

Enhanced family-friendly policies

Job summary

Bob and Berts Strabane is seeking a Store Manager to lead our coffee shop team, drive sales, and uphold high standards of service, quality and cleanliness.

You will manage daily operations, from espresso to inventory, staff training, and health and safety compliance, with weekend and early-morning shifts.

Join a lively team with a strong benefits package including bonus, staff discount, pension, and growth opportunities.

Qualifications

• 1–2+ years of management experience in a fast-paced coffee shop.
• Hands-on experience with espresso machines.
• Strong leadership and communication skills.
• Flexible to work early mornings, weekends, holidays.
• Right to work in UK.

Responsibilities

• Lead and onboard staff; create optimized schedules.
• Maintain daily opening/closing procedures and quality control.
• Deliver exceptional customer experiences and handle complaints.
• Control inventory, waste, and KPI-driven sales growth.

Skills

Management

Leadership

Communication

Availability

Coffee knowledge

Organizational skills

Financial acumen

Problem solving

Job description

Job Title:Store Manager

Store: Bob and Berts - Strabane
Position Type:Full-time (incl. weekends/early mornings)

Job Summary

We are looking for a passionate, energetic, and experiencedStore Managerto lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations—from brewing the perfect cup to managing inventory and training staff—ensuring high standards of service, quality, and cleanliness are met.

Key Responsibilities

1. Leadership & Staff Management

• Recruit, hire, train, and onboard new employees and support staff.
• Create staff schedules that optimize coverage during busy periods.
• Motivate, coach, and develop team members to deliver exceptional service and career growth.
• Hold the team accountable to company standards, including grooming, uniform, and service protocols.

2. Operations & Quality Control

• Oversee daily opening and closing procedures.
• Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality.
• Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
• Maintain equipment by performing routine maintenance and reporting faults promptly.

3. Customer Experience

• Create a welcoming "community" atmosphere and act as a brand ambassador.
• Proactively interact with customers to build loyalty and handle complaints professionally.
• Ensure products are prepared promptly and to the highest standard.

4. Financial & Administrative Management

• Take full profit and loss (P&L) accountability for the store.
• Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste.
• Process daily cash reconciliation and ensure accurate banking.
• Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth.

Requirements and Skills

• Experience:1–2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
• Coffee Knowledge:Hands-on experience with professional espresso machines and a deep passion for specialty coffee.
• Leadership:Proven ability to lead, motivate, and develop a diverse team.
• Communication:Excellent interpersonal skills to connect with customers and staff.
• Availability:Flexible availability to work early mornings, weekends, and holidays.
• Skills:Strong organizational, financial acumen, and problem-solving skills under pressure
• Right to work in UK

Why Join Us? (Benefits)

• Very competitive salary based on experience and bonus structure up to £5,000.
• Supportive work environment and opportunities for career growth.
• 50% staff card to use on shift and with friends & family!
• Bonus scheme/ Performance Bonus
• Unlimited free hot drinks!
• Free cake on your birthday!
• Enhanced family friendly policies
• Length of service recognition!
• Company pension!
• Opportunities to grow your career!