Store Manager

Aqumen Recruitment; Chichester; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading retail recruitment agency is seeking a Store Manager for a prestigious store in Chichester. The successful candidate will lead a dynamic team, manage store operations with a focus on driving sales, and maintain exceptional customer service standards. Candidates should have solid retail management experience, strong leadership and organizational skills, and be flexible regarding working hours. An understanding of stock management is also essential. This is a fulfilling role at an independent retailer known for its family values.

Qualifications

• Proven retail sales and management experience required.
• Strong leadership and organizational abilities expected.
• Experience in stock management and training staff is crucial.

Responsibilities

• Lead a dedicated team of 16 staff to drive sales and profit.
• Manage store with an annual turnover of approximately £950k.
• Ensure high standards of customer service are maintained.

Skills

Retail sales experience

Leadership skills

Excellent communication

Organizational abilities

Stock management

Staff training and motivation

Job description

VACANCY: Store Manager

LOCATION: Chichester

SALARY: Up To £34000

Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in Chichester. This is a chance to join a company with over a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service.

As a Store Manager, you will lead a dedicated team of 16 staff, managing a store with an annual turnover of approximately £950k. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.

Key responsibilities include:

• Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team.
• Supporting branch staff and overseeing specific sales transactions.
• Ensuring all staff are fully trained to maximise sales potential.
• Managing overhead budgets and maintaining staff costs within budgeted plans.
• Recruiting and inducting staff in line with company standards.
• Delivering exceptional customer service in accordance with the Five Star Service Agreement.
• Handling customer complaints professionally and ensuring after‑sales service is utilised effectively.
• Maintaining high standards of window and interior displays.
• Using merchandise reports to promote products effectively.
• Monitoring local trends and stock requirements to ensure effective stock management.

The ideal candidate will have proven retail sales and management experience. Strong leadership skills, excellent communication, and organisational abilities are essential. Experience in stock management and the capability to train and motivate staff are crucial. The candidate must be adept at handling disciplinary and grievance issues, and willing to undertake further training and development as required.

Flexibility regarding working hours and occasional cover at other branches is necessary. Applications are particularly encouraged from those with experience in fashion, footwear, clothing, and accessories.

Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.