Store Manager

Cobra Coffee; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading coffee franchise in Bristol is seeking an experienced Store Manager to lead a team, improve customer satisfaction, and manage financial performance. This role emphasizes a customer-first attitude and requires strong leadership skills in a retail or hospitality environment. The ideal candidate will be well-organized, have effective problem-solving skills, and demonstrate commitment to the company's core values. Competitive benefits, including career progression and staff discounts, are also offered.

Benefits

28 days holiday including Bank Holidays

Unlimited brewed coffee & English breakfast tea on shift

30% staff discount on food and beverage

Life insurance

Comprehensive training programs

Qualifications

• Experience of leading people and teams in a hospitality or retail environment.
• Effective problem solving and decision-making skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Lead a team to improve performance and customer satisfaction.
• Manage store's financial performance and identify growth opportunities.
• Implement action plans to achieve sales budgets.

Skills

Leadership in hospitality or retail

Problem-solving skills

Team development

Organizational skills

Proficiency with Microsoft Word, Excel, Outlook

Job description

What we offer?

You will join not only the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

This superb opportunity to manage your own Starbucks store comes with:

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third party discounts including 20% in Southern Co-op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What To Expect

You will lead a team of store partners improving performance and ensuring the highest levels of customer satisfaction and product quality. You’ll be fully aware of the store’s financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.

What You’ll Need

We need a Store Manager who embraces diversity and inclusion and welcomes and learns from people with different backgrounds and perspectives. You’ll willingly share your expertise and listen to others, showing genuine care and understanding.

You’ll display a ‘customer comes first’ attitude and act as a role model, displaying commitment and flexibility when it comes to working hours, covering evenings, mornings and weekends. You’ll also live and breathe our core values and ensure your team is aware and active when it comes to applying them to everyday work.

Ideally, You’ll Have

• Experience of leading people and teams, in a hospitality or retail environment
• Effective problem solving/decision making skills
• Proven ability to develop and grow both a team and business
• Ability to be well organised, detail oriented with the ability to multitask
• Prioritisation and delegation skills
• Proficiency with Microsoft Word, Excel and Outlook