Assistant Manager

Pet Family Limited; Cobham; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount 35% on accessories

Staff discount 25% on food

Wellbeing support

Bonus scheme

Uniform provided

Job summary

Pets Corner Cobham is recruiting an Assistant Manager to lead a small team in-store, deliver exceptional customer service, and maximise sales. The role is full-time, 37.5 hours per week, across five days, with a starting rate of £12.87 per hour.

As part of a family business with over 150 stores, you will receive extensive on-the-job training, staff discounts, a bonus scheme, wellbeing support and uniform provisions, while maintaining presentation standards and stock control.

Qualifications

• Genuine interest in Pets Corner vision, products and values.
• Strong ability to lead and motivate a team.
• Ability to build relationships with customers and their pets.
• Willingness to engage in ongoing training and development.
• Desire to learn and grow knowledge in a busy store environment.
• Driven to work with initiative in a bustling team.

Responsibilities

• Delivering exceptional customer service
• Going “the extra mile” for every customer
• Recommending the right products or services for customers
• Maximising sales and identifying improvements
• Leading by example and developing your team
• Maintaining store and product presentation standards
• Keeping pricing, promotions and merchandising up to date
• Key holding responsibilities, opening and closing the store
• Managing inventory through deliveries, stock takes and losses investigations

Skills

Customer service

Team leadership

Stock management

Job description

£12.87 per hour

Permanent

Full-time

Full time - 37.5 hours over any 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Cobham.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.