Assistant Manager

Pet Family Limited; Whiteley; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

Bonus scheme for all team members

Training and development

Job summary

Pet Family Limited is seeking an Assistant Manager for the Pets Corner store located in Whiteley. The role is full-time, permanent, 37.5 hours per week across five days, with the position based at Whiteley Shopping Centre, Whiteley, Hampshire.

You will lead a team, deliver exceptional customer service and drive sales while upholding company standards. The role requires a genuine interest in our vision and values, strong leadership, and a proactive approach to training and development.

Qualifications

• A genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to learn and grow knowledge.

Responsibilities

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our customers' needs
• Maximising sales and performance by identifying improvements
• Leading by example to train and develop your team using our Curriculum
• Maintaining high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries and stock takes

Skills

Team leadership

Customer service

Communication

Job description

Unit D1 Whiteley Shopping Centre, Whiteley, Hampshire PO15 7PD

£12.87 per hour

Permanent

Full-time

Full time - 37.5 hours over any 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Whiteley.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.