Store Leadership: Lead Shifts, Elevate Customer Experience

Starbucks Corp.; Tankerton; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

28 days holiday

Free drinks & food on shift

Bean stock options

Training & Starbucks Global Academy

30% partner discount

Life assurance

Employee assistance program

Perks at Work discounts

Home Sweet Loan

Job summary

Starbucks is hiring an Assistant Manager to lead a busy store, drive exceptional customer experiences and deliver commercial results. You will run shifts, develop the team, and ensure KPI targets for labour, waste and sales are met while upholding brand standards.

You’ll train partners, embed new product launches, and maintain health and safety compliance. The role offers competitive pay, comprehensive training, and benefits including holiday entitlement, discounts, and financial support.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Proven ability to translate metrics into actionable improvements.
• Strong customer-focused mindset and leadership presence.

Responsibilities

• Lead shifts to deliver commercial results and excellent customer experience.
• Own KPI targets including labour, waste and sales performance.
• Coach and develop partners, observe performance and provide feedback.

Skills

People leadership

Customer service

Retail/hospitality

KPI tracking

Coaching

Job description

Starbucks is hiring an Assistant Manager to lead a busy store, drive exceptional customer experiences and deliver commercial results. You will run shifts, develop the team, and ensure KPI targets for labour, waste and sales are met while upholding brand standards.

You’ll train partners, embed new product launches, and maintain health and safety compliance. The role offers competitive pay, comprehensive training, and benefits including holiday entitlement, discounts, and financial support.