Store Leader: Growth, Ops & People Champion

Starbucks Coffee Company; Frimley; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Free drinks & food on shift

Bean stock options

Training & Starbucks Global Academy

Free bag of coffee weekly

30% partner discounts

Perks at Work discounts

Life assurance

Employee Assistance Programme

Career growth opportunities

Job summary

Starbucks Coffee Company is seeking an Assistant Manager to lead one of its dynamic UK stores. You will guide the team to deliver outstanding customer experiences, drive commercial results, and own operational standards.

Your role includes coaching partners, monitoring KPIs, and stepping in as duty manager during shifts to ensure brand consistency. The position requires prior leadership in retail or hospitality, with a focus on growth and people development.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Strong customer service and communication skills.
• Ability to translate metrics into actions and coach partners.

Responsibilities

• Lead shifts with focus on commercial results and world-class customer experience.
• Own KPIs including labour, waste and sales performance.
• Coach and develop store partners to deliver consistency and service excellence.
• Act as duty manager during shifts and ensure brand standards.

Skills

Team leadership

Customer service

Retail operations

KPI analysis

Job description

Starbucks Coffee Company is seeking an Assistant Manager to lead one of its dynamic UK stores. You will guide the team to deliver outstanding customer experiences, drive commercial results, and own operational standards.

Your role includes coaching partners, monitoring KPIs, and stepping in as duty manager during shifts to ensure brand consistency. The position requires prior leadership in retail or hospitality, with a focus on growth and people development.