Store Leader: People Growth & Customer Experience

L'Oreal; Bicester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail brand at Bicester Village is seeking an Assistant Store Manager to enhance customer experiences and lead their team. You'll work collaboratively with the Store Manager, supporting operations and developing people management skills in a supportive environment. This full-time position spans 40 hours per week, including weekends, and offers growth opportunities along with generous employee perks, such as a significant product discount and various personal development resources.

Benefits

Up to 50% product discount

Cycle to work scheme

In-house training

Competitive commission

Access to LinkedIn Learning

Employee assistance programmes

Qualifications

• Experience in a customer service management role.
• Ability to drive commercial outcomes.
• Creating an inclusive work environment.
• Strong interpersonal relationship management.
• Curiosity and open mindset.

Responsibilities

• Partner with the Store Manager to lead and motivate the team.
• Provide operational and administrative support in the store.
• Create exceptional customer experiences.
• Ensure compliance with Aesop's standards.

Skills

People management experience

Effective selling skills

Team leadership

Empathy management

Strong communication

Problem-solving skills

Merchandising skills

Knowledge of skin care

Computer literacy

Tools

Microsoft Office

Job description

A leading retail brand at Bicester Village is seeking an Assistant Store Manager to enhance customer experiences and lead their team. You'll work collaboratively with the Store Manager, supporting operations and developing people management skills in a supportive environment. This full-time position spans 40 hours per week, including weekends, and offers growth opportunities along with generous employee perks, such as a significant product discount and various personal development resources.