Store Leader: Drive Experience & KPIs

Starbucks Coffee Company; Redditch; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days holiday a year (including Bank

Free drinks and one item of food on-sh

Bean stock options for all partners

Job summary

Starbucks Coffee Company is seeking an Assistant Manager in Redditch to lead shifts, drive commercial results and ensure an outstanding customer experience. You will own KPIs, manage labour and waste, and deploy staffing plans while coaching partners to deliver consistent service.

You’ll also champion new store initiatives and uphold health, safety and security standards. As part of the store leadership team, you’ll train and mentor partners, oversee day-to-day operations, and help grow the

Responsibilities

• Leading shifts with a focus on delivering commercial results and world-class customer experience
• Taking ownership of KPIs including labour efficiency, waste reduction, and sales performance
• Ensuring shift deployment meets planned roles and routines
• Observing partner performance, coaching and providing feedback
• Leading and embedding new initiatives and product launches at store level
• Maintaining compliance with health & safety, food safety and security standards

Job description

Starbucks Coffee Company is seeking an Assistant Manager in Redditch to lead shifts, drive commercial results and ensure an outstanding customer experience. You will own KPIs, manage labour and waste, and deploy staffing plans while coaching partners to deliver consistent service.

You’ll also champion new store initiatives and uphold health, safety and security standards. As part of the store leadership team, you’ll train and mentor partners, oversee day-to-day operations, and help grow the