Store Leader: Accelerate Sales & Customer Experience

PUMA UNITED KINGDOM LTD; Ashford; On-site; GBP 32,000 - 48,000; Full time

Job summary

PUMA United Kingdom Ltd is seeking an experienced Store Manager in Ashford to lead a high-performing team and drive store targets. You will be responsible for coaching staff, ensuring brand standards, and delivering excellent customer service on the shop floor.

The role focuses on achieving sales KPIs, optimizing daily operations, and maintaining inventory and loss-prevention controls. Occasional travel for store initiatives may be required.

Qualifications

• Experience leading a retail team to meet sales targets.
• Strong customer service and store operations knowledge.
• Ability to analyse KPIs and drive profitability.

Responsibilities

• Drive sales targets and profitability through store operations.
• Lead and develop a high-performing team.
• Ensure outstanding customer experience aligned with brand values.
• Manage scheduling, training, and performance appraisals.
• Oversee inventory, visual standards, and loss prevention.

Skills

Leadership

Sales analytics

Customer service

POS proficiency

Tools

POS systems

Job description

PUMA United Kingdom Ltd is seeking an experienced Store Manager in Ashford to lead a high-performing team and drive store targets. You will be responsible for coaching staff, ensuring brand standards, and delivering excellent customer service on the shop floor.

The role focuses on achieving sales KPIs, optimizing daily operations, and maintaining inventory and loss-prevention controls. Occasional travel for store initiatives may be required.