Store Lead & Guest Experience Champion

Fred Perry; Cannock Wood; Sur place; GBP 12 000 - 18 000; Plein temps

Résumé du poste

Fred Perry is seeking a store-facing role in the United Kingdom to deliver excellent customer service and drive in-store performance. Join a globally recognised brand and contribute to day-to-day store operations, merchandise presentation, and customer engagement.

You will greet customers, assess their needs with open questions, and support loss prevention while handling till operations and cash management.

Qualifications

• Retail experience necessary.
• Great communication skills.
• Positive, enthusiastic approach to Fred Perry Brand.
• Available to work store schedule.

Responsabilités

• Greet all customers promptly and courteously as they enter the store.
• Find out the specific needs of each person that enters the store by using open questions.
• Maintain the feedback loop to designers and buyers by recording and returning customer comments to Store Management
• Timely and accurate processing of incoming and outgoing merchandise
• Be proactive in loss prevention by keeping the stockroom well organised and maintaining proper procedures
• Re-merchandise displays, point of sale, and select areas of the store regularly so as to maximise product sell through
• Demonstrate great till operations, cash handling, banking and associated administration
• Deputise For the Store Manager or Assistant Manager in their absence
• Inform shop managers of any issues or noncompliance regarding all policies and procedures
• Perform additional duties as assigned by the Store Management

Connaissances

Retail experience

Great communication skills

Enthusiastic about Fred Perry Brand

Available to work store schedule

Description du poste

Fred Perry is seeking a store-facing role in the United Kingdom to deliver excellent customer service and drive in-store performance. Join a globally recognised brand and contribute to day-to-day store operations, merchandise presentation, and customer engagement.

You will greet customers, assess their needs with open questions, and support loss prevention while handling till operations and cash management.