Retail Key Holder & Guest Experience Leader

Fred Perry; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fred Perry in the United Kingdom is seeking a proactive retail team member to welcome customers, understand their needs, and support store operations. The role involves till duties, stock handling, merchandising, and assisting in managing store standards.

Ideal candidates will have retail experience, strong communication skills, and a positive, enthusiastic approach to the Fred Perry brand. Availability to work store schedules is essential.

Qualifications

• Retail experience is preferred.
• Excellent communication skills and friendly demeanour.
• Willingness to work store schedules and adapt to shifts.

Responsibilities

• Greet customers promptly as they enter the store.
• Identify customer needs using open questions.
• Record and relay customer feedback to Store Management.
• Process incoming and outgoing merchandise accurately.
• Assist with loss prevention and maintain stockroom organisation.
• Re-merchandise displays and keep POS areas fresh.
• Handle till operations and cash transactions.
• Step in for Store/Assistant Manager when needed.
• Inform managers of policy compliance issues.
• Perform additional duties as assigned by Store Management.

Skills

Customer service

Communication

Cash handling

Job description

Fred Perry in the United Kingdom is seeking a proactive retail team member to welcome customers, understand their needs, and support store operations. The role involves till duties, stock handling, merchandising, and assisting in managing store standards.

Ideal candidates will have retail experience, strong communication skills, and a positive, enthusiastic approach to the Fred Perry brand. Availability to work store schedules is essential.