Brand Ambassador — Elevate Customer Experience in Retail

FRED PERRY; Leeds; On-site; GBP 18,000 - 23,000; Part time

Job summary

Fred Perry in Leeds is seeking a Sales Assistant to join our retail team and deliver outstanding customer service in store.

You will welcome customers, represent the Fred Perry brand values, and help maintain an inviting, well-organised shop floor. The role offers opportunities to gain product knowledge, learn retail trends, and work with a collaborative team committed to style and service.

Qualifications

• Excellent communication and interpersonal skills.
• Able to stay organised in a fast-paced retail setting.
• Positive, enthusiastic attitude toward the Fred Perry brand.
• Willingness to learn, adapt, and work in a collaborative team.
• Availability to work weekends or at least one day per week.

Responsibilities

• Welcome customers promptly and courteously.
• Build loyalty by embodying Fred Perry brand values.
• Provide customer feedback to managers, designers, and buyers.
• Keep shop floor and stockroom organised and fully stocked.
• Follow health and safety procedures and security protocols.
• Use product knowledge to address customer needs.
• Explain returns policy to strengthen relationships.
• Foster a cheerful, cooperative team atmosphere.
• Deliver friendly professional communication in person and by phone.
• Engage in ongoing learning about the company, products, and trends.

Skills

Excellent communication

Interpersonal skills

Organised

Team collaboration

Weekend availability

Job description

Fred Perry in Leeds is seeking a Sales Assistant to join our retail team and deliver outstanding customer service in store.

You will welcome customers, represent the Fred Perry brand values, and help maintain an inviting, well-organised shop floor. The role offers opportunities to gain product knowledge, learn retail trends, and work with a collaborative team committed to style and service.