Store Experience & Sales Associate

JD GROUP; Ilford; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD GROUP in Ilford is hiring a Store Colleague to deliver outstanding experiences daily. You’ll greet customers, keep displays sharp, replenish stock, and support smooth store operation.

On the shop floor you’ll use in-store tech, handle transactions, and work with colleagues to meet sales goals while following health, safety and company procedures.

A friendly, proactive attitude and willingness to learn will help you grow with our brand.

Qualifications

• Strong customer-service mindset and communication.
• Ability to work in a fast-paced retail environment.
• Willingness to learn store processes and systems.
• Good teamwork and adaptability.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Organization

Communication

Adaptability

Job description

JD GROUP in Ilford is hiring a Store Colleague to deliver outstanding experiences daily. You’ll greet customers, keep displays sharp, replenish stock, and support smooth store operation.

On the shop floor you’ll use in-store tech, handle transactions, and work with colleagues to meet sales goals while following health, safety and company procedures.

A friendly, proactive attitude and willingness to learn will help you grow with our brand.