Store Experience Associate

JD GROUP; Leeds; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Group in Leeds is seeking a Store Colleague to enhance the customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and process transactions with care, while upholding high service standards.

You’ll work with a supportive team in a fast-paced retail environment, learning new skills and contributing to store performance and presentation. A great place to start or grow your retail career.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Job description

JD Group in Leeds is seeking a Store Colleague to enhance the customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and process transactions with care, while upholding high service standards.

You’ll work with a supportive team in a fast-paced retail environment, learning new skills and contributing to store performance and presentation. A great place to start or grow your retail career.