Customer-Focused Retail Associate

JD Group; Swansea; On-site; GBP 21,000 - 26,000; Full time

Job summary

JD Group in the United Kingdom is seeking a Store Colleague to deliver outstanding experience every day, greeting customers, keeping displays sharp, replenishing stock, and maintaining high service and presentation standards. You will work on the shop floor with a positive attitude, great teamwork, and a passion for helping people, building a foundation for your future career.

In a fast-paced retail environment, learn new skills, handle transactions, use in-store systems, and follow health and

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are displayed in line with company standards.
• Handle daily store operations including transactions and cash handling, using in-store systems.

Skills

Adaptability

Customer engagement

Organisation

Teamwork

Learning mindset

Job description

JD Group in the United Kingdom is seeking a Store Colleague to deliver outstanding experience every day, greeting customers, keeping displays sharp, replenishing stock, and maintaining high service and presentation standards. You will work on the shop floor with a positive attitude, great teamwork, and a passion for helping people, building a foundation for your future career.

In a fast-paced retail environment, learn new skills, handle transactions, use in-store systems, and follow health and