Store Experience Lead – Service, Stock & Growth

JD GROUP; Kirkcaldy; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Colleague Bike Discount

Gym Discount

Personal Development

Apprenticeships

Job summary

JD GROUP in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor, greet shoppers, assist with product selection, and uphold brand presentation.

You will work as part of a supportive team, manage stock replenishment, keep displays fresh, and handle till operations in a fast-paced retail environment.

This role offers opportunities for personal growth, training, and access to staff benefits and discounts.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Customer focus

Communication

Teamwork

Flexibility

Job description

JD GROUP in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor, greet shoppers, assist with product selection, and uphold brand presentation.

You will work as part of a supportive team, manage stock replenishment, keep displays fresh, and handle till operations in a fast-paced retail environment.

This role offers opportunities for personal growth, training, and access to staff benefits and discounts.