Store Experience Associate

JD GROUP; Newport; In loco; GBP 18.000 - 21.000; Tempo pieno

Descrizione del lavoro

JD Group in Newport is looking for a Store Colleague who will deliver outstanding customer experiences by greeting shoppers, keeping displays sharp, replenishing stock and upholding the high standards we are known for.

You’ll work on the shop floor in a fast-paced retail environment, learn new skills, collaborate with colleagues, and support daily store operations while following company policies and health and safety requirements.

Competenze

• Ability to adapt approach and communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills to manage tasks.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Descrizione del lavoro

JD Group in Newport is looking for a Store Colleague who will deliver outstanding customer experiences by greeting shoppers, keeping displays sharp, replenishing stock and upholding the high standards we are known for.

You’ll work on the shop floor in a fast-paced retail environment, learn new skills, collaborate with colleagues, and support daily store operations while following company policies and health and safety requirements.