Store Experience Associate

JD Sports Fashion PLC; Wrexham; Remote; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and support efficient store operations with a positive attitude and strong teamwork.

You will learn new skills in a fast-paced retail environment and contribute to maintaining high presentation standards while following company policies and health & safety requirements.

Qualifications

• Customer-focused with ability to adapt communication style.
• Strong teamwork and collaborative mindset.
• Good organizational skills and task management.
• Willingness to learn and follow company processes.
• Interest in brands and trends.

Responsibilities

• Deliver a welcoming customer experience and provide product information.
• Identify customer needs, promote products and cross-sell.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organized and well maintained.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, stock processing and deliveries.
• Use in-store technology to support enquiries and operations.
• Follow company health and safety policies at all times.
• Collaborate with colleagues to run the store effectively.
• Support additional duties as required.

Job description

JD Sports Fashion PLC is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You’ll greet customers, keep displays sharp, replenish stock, and support efficient store operations with a positive attitude and strong teamwork.

You will learn new skills in a fast-paced retail environment and contribute to maintaining high presentation standards while following company policies and health & safety requirements.