Retail Experience Associate

JD GROUP; Saint Helier; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD GROUP is seeking a Store Colleague in Jersey to deliver a welcoming customer experience, assist shoppers with product information, and keep the shop floor clean and inviting. You will replenish stock, process transactions, and work with colleagues to meet sales goals in a fast-paced retail environment.

The role emphasises teamwork, adaptability, and a proactive approach to learning new skills while upholding health and safety standards.

Qualifications

• Ability to adapt communication style to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks.
• Work collaboratively and follow company processes.

Responsibilities

• Greeting customers confidently and delivering a welcoming experience.
• Identify customer needs, recommend suitable products, and promote complementary items.
• Maintain high standards of customer service and store presentation.
• Replenish stock and ensure products are displayed correctly per company standards.
• Process transactions, handle cash, and support stock processes.

Skills

Adaptable communication

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JD GROUP is seeking a Store Colleague in Jersey to deliver a welcoming customer experience, assist shoppers with product information, and keep the shop floor clean and inviting. You will replenish stock, process transactions, and work with colleagues to meet sales goals in a fast-paced retail environment.

The role emphasises teamwork, adaptability, and a proactive approach to learning new skills while upholding health and safety standards.